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Privacy Policy

At UN dependable Express, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

  1. Personal Information: When you use our services or interact with our website, we may collect personal information such as your name, address, email address, phone number, and payment details.

  2. Transactional Information: We may collect information about your transactions with us, including shipment details, delivery preferences, and communication history.

  3. Device and Usage Information: We gather information about your device and how you use our website or services, such as IP address, browser type, pages visited, and referring URL.

How We Use Your Information

  1. Providing Services: We use your information to fulfill your shipping orders, provide customer support, and manage our relationship with you.

  2. Improving Services: Your information helps us understand how our website and services are used, allowing us to enhance user experience and optimize our operations.

  3. Communication: We may use your contact information to communicate with you about your shipments, promotions, surveys, and updates related to our services.

  4. Legal Obligations: We may process your information to comply with legal obligations, resolve disputes, or enforce our agreements.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted partners who assist us in delivering our services, such as shipping carriers and IT service providers.

  • Legal Compliance: When required by law or to protect our rights and safety.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You have the right to:

  • Access and update your personal information.
  • Opt-out of receiving marketing communications.
  • Request deletion of your account and associated data (subject to legal and contractual obligations).

Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.